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MaritzCX

MaritzCX wins CX Partner of the Year Award

MaritzCX, a leading customer and employee experience management technology company, today announced that it was the winner of the CX Partner (technology or advisory) award at the 2019 CX Awards, held on 17 October in Sydney. Two of the CX platform provider’s clients also won awards – NRMA took home CX Leader of the Year and CX Team of the Year, and EML won Best CX Transformation award.

MaritzCX Introduces Enhanced Text Analytics Emotion Capabilities

To help clients tailor their customer experience (CX) programs to respond to both the functional and emotional needs of customers, leading CX management technology company MaritzCX has introduced significantly enhanced natural language processing (NLP) Text Analytics Emotion capabilities to its CX software platform.

MaritzCX Rolls Out Major Platform Updates to Its 1.7 Million Enterprise Users

To help clients achieve high-value return on their customer experience (CX) programs, leading CX management technology company MaritzCX has unveiled a range of enhancements to its platform and service suites. These new capabilities provide large enterprises enhanced ways to improve customer experience and boost the bottom line.

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