Verint Named Leader in 2023 Opus Research Conversational AI Evaluation

December 14, 2023

Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA)™ solution has received top scores and is positioned as the leader for product completeness, flexibility and strategic potential among 16 solution providers evaluated in the 2023 Conversational AI Intelliview: Decision Makers’ Guide to Enterprise Intelligent Assistants report by Opus Research.*

Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center + additional media releases

June 14, 2023

Verint® (Nasdaq: VRNT), The Customer Engagement Company™, powering 85 percent of the Fortune 100 companies and thousands of brands worldwide, today will demonstrate its Open Contact Center as a Service (CCaaS) platform at Engage 2023 customer conference, the industry’s premier customer engagement event in Las Vegas.

Customers Give Verint Top Scores in Multiple Categories for Workforce Management

June 1, 2023

Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Enterprise Workforce Management Product and Market Report*.

Verint Expands Partnership with Google Cloud

March 30, 2023

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced an expanded partnership with Google Cloud to help organisations improve contact centre performance through the integration of Google Cloud's Contact Centre AI and Verint Customer Engagement Platform.

Verint Recognised as Innovation Leader by Frost & Sullivan

December 7, 2022

Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that Verint Voice of the Customer (VoC) Analytics™ is a leader in Frost & Sullivan’s Frost Radar for Voice of Customer Analytics 2022 Report.

Global CX Solutions Provider Startek Deploys Verint Speech Analytics to Enable World-Class Experiences for Customers

November 30, 2022

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that Startekâ is leveraging Verint Speech Analytics™ to derive insights from the company’s more than 500 million annual customer interactions.

Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom Contact Center

November 11, 2022

Verint®(Nasdaq: VRNT), The Customer Engagement Company™, and Zoom Video Communications, Inc. today announced an expanded partnership to help organisations deliver exceptional customer experiences across the enterprise through the additional integration of the Verint Customer Engagement Platform with Zoom Contact Center.

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